Shipping Policy
We’ve designed a clear and reliable shipping process so you know exactly what to expect after you place your order. From processing to delivery, here’s how we get your items to you.
Order Processing
Once your payment is confirmed, we get to work. Your order will typically be processed and handed off to our shipping partner within 24 business hours (Monday–Friday). Please note that during high-demand periods such as holidays or major sales, processing may take slightly longer.
Once your package is on its way, you’ll receive a shipping confirmation email with your tracking number and a link to follow your order’s journey.
Shipping Timeframes
Standard delivery generally takes 7–20 business days from the date your order ships.
Please note: This timeframe is an estimate and begins from the ship date, not the order date.
Actual delivery times may be affected by your location, customs processes, weather, carrier delays, or local holidays.
Shipping Costs
Your shipping cost is automatically calculated at checkout based on:
(i) Your delivery address
(ii) Total package weight and size
(iii) The shipping method you choose
You’ll see the final cost before completing your purchase.
International Orders & Customs
We ship worldwide. Please note:
Customers are responsible for any import duties, taxes, or customs fees imposed by their country. These fees are not included in your order total or shipping cost. We recommend checking with your local customs office for more information.
Tracking Your Order
As soon as your order ships, we’ll send you a tracking number and link via email. Please allow 24–48 hours for the tracking information to activate in the carrier’s system.
Smooth Delivery Tips
Please double-check your shipping address before placing your order.
We are not responsible for delays or extra costs due to an incorrect or incomplete address.
Need to change your address? Contact us immediately at [email protected]. We’ll do our best to help if your order hasn’t yet entered fulfillment.
Have Questions?
We’re here to help. If you have any questions about shipping, delivery, or your order status, reach out to our friendly support team at [email protected].
Thank you for trusting us with your order.
                
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